In every person's life, smaller or larger setbacks can be overwhelming and trigger various feelings, such as anger, shame, sadness, anxiety or helplessness. There are days when you just do not know what to do and would like to talk to someone.
We – the TelefonSeelsorge 142 – are there for you in moments of crisis, loneliness or when you just need someone to talk to. Together we will find a solution.
Our English counseling offers:
Telephone helpline- open every Sunday from 1 p.m. to 5 p.m. Call 142.
In case you prefer online support, our chat is open daily from 4p.m to 11 p.m.
You can also send us an email. We will take care of your request and respond within 48 hours.
All contacts with our helpline are free of charge and treated as strictly confidential.
The counseling sessions are usually about:
Relief and clarification
Encouragement and support
Finding new perspectives together
Information about therapy as well as other counseling and support services
The counselors of the emergency call service of the TelefonSeelsorge treat everyone with empathy, respect and appreciation, regardless of their age, gender, religion, social background, political or ideological views.
